Terms & Conditions
Welcome to VoxBee (“Company”, “we”, “our”, or “us”)!
These Terms and Conditions (“Terms”) govern your access to and use of our website, platform, APIs, and services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of the Terms, please do not continue to use the website or Services.
1. Services Provided
We provide Communications Platform as a Service (CPaaS) offerings, including but not limited to messaging APIs (SMS, MMS), voice services, WhatsApp business messaging, video communication, and related tools for enterprises and developers. Our Services are designed to enable seamless, secure, and scalable communication for businesses of all sizes.
- Access to APIs for messaging, voice, and video communications
- Integration support for enterprise applications and platforms
- Analytics, reporting, and monitoring tools
- Ongoing updates and enhancements to improve service quality
2. User Obligations
By using our Services, you agree to:
- Comply with all applicable local, national, and international laws and regulations
- Not use the Services for any unlawful, abusive, or fraudulent activity, including but not limited to spamming, phishing, or distributing malicious content
- Respect the privacy and rights of end-users and third parties
- Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use
- Not attempt to reverse engineer, decompile, or otherwise misuse the Services or underlying technology
3. Intellectual Property
All content, trademarks, logos, designs, software, documentation, and materials available on this website and through our Services are the exclusive property of VoxBee or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the Services solely for your internal business purposes. Unauthorized use, reproduction, or distribution is strictly prohibited without prior written consent.
4. Data Privacy and Security
We are committed to protecting your data and the data of your end-users. Our data handling practices are governed by our Privacy Policy. You are responsible for ensuring that your use of our Services complies with all applicable data protection laws, including obtaining necessary consents from your end-users.
- We implement industry-standard security measures, including encryption and access controls
- You must not use the Services to collect, store, or transmit sensitive personal data unless permitted by law and with appropriate safeguards
- In the event of a data breach, you must notify us promptly and cooperate with any required investigations
5. Disclaimers and Limitation of Liability
Our Services are provided “as is” and “as available.” We make no warranties, express or implied, regarding the performance, reliability, or availability of the Services, including but not limited to merchantability, fitness for a particular purpose, or non-infringement. To the maximum extent permitted by law, VoxBee shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including loss of profits, data, or business interruption, arising from the use or inability to use our Services.
- We do not guarantee uninterrupted or error-free operation of the Services
- We are not responsible for delays, failures, or damages resulting from third-party networks or service providers
- Your sole remedy for dissatisfaction with the Services is to discontinue use
6. Modifications to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to this page. Your continued use of the Services after any changes constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.
7. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India.
8. Contact Information
If you have any questions or concerns regarding these Terms, please contact us at operations@voxbee.in.